Not a CRM,
exactly.

Unlimited users · total customisation · a genuine partnership

Licensing

We don't believe in per-seat pricing.

Most CRM vendors love per-seat pricing. Every new hire is a renegotiation. Every short-term placement is a line item. Every intern requires a conversation with finance.

We think that's unhelpful, so we decided to simply not do it that way.

If you are a start-up, ORCA is a platform that encourages you to grow. Add additional staff in seconds, at no additional cost.

If your team is expanding, or two interns are joining for six months, it shouldn't be an HR costing exercise. Just add them. Well done for employing.

Once a year, we conduct a brief review of your membership. If your organisation has grown substantially, we'll have a conversation about your subscription. That conversation is with humans. And it's a conversation, not a demand.

No lock-in. No licence traps. Any custom work built specifically for your organisation is yours to own and keep. If you ever wanted to leave - though we'd rather you didn't - your data and your code leave with you.

Membership includes

Everything you need to get going, and to keep going well.

Your tailored setup

The core platform, fully configured for your organisation from day one.

Data import & cleaning

We bring your data in from wherever it lives now. You start with clean, usable records.

Ongoing maintenance

Regular platform updates, security patches, and bug fixes - without you lifting a finger.

Usage support

Guidance and practical help whenever you need it. Real answers from a real person.

Feature access

Access to all standard modules and improvements rolled out across the platform - automatically.

Priority input

As a member, your feedback directly influences the roadmap. You're not raising a ticket. You're shaping the product.

The platform

Your data. Your structure. Shaped precisely around how you work.

At the heart of ORCA is a custom data architecture that lets any organisation define exactly how their information is structured - without touching a line of code, without a developer on retainer, and without compromise.

CRM & Relationships

Companies, contacts, communications, and the web of relationships between them. Structured the way you think, not the way a template dictates.

News Intelligence

Pull in news from the sources that matter to your sector. Articles link directly to companies and contacts in your CRM. Stay informed without the manual work.

Daily Briefing

A personalised, AI-powered digest arrives in your inbox every morning. The news, the updates, the things you need to know - condensed and ready.

ORCA AI

Ask ORCA anything about your data. Find clients by sector, sentiment, or recent activity. Run reports in plain language and get answers in seconds.

Calendar & Tasks

A fully functional calendar with integrated to-dos, client booking, and event management. Everything that matters, in one clear view.

Partner Portal

External intake forms and booking built directly into your ORCA. Let clients and partners submit information without ever touching your core data.

Custom development

We bring a bespoke tailoring approach to the CRM market.✄

We have made a beautiful suit. But it isn't quite yours yet.

Over your first month with ORCA, we work closely with you to configure the platform to your exact specification. And we continue that process for as long as you're a member.

Custom work is quoted transparently based on scope. Once built, it's yours - fully integrated, maintained alongside the platform, and owned by you. We'll always suggest the most cost-effective approach, including reuse of existing components where possible.

And honest advice - even if it means recommending we don't build something.

It's bespoke. And it's a relationship.
Onboarding

Moving from an existing CRM shouldn't feel like a chore.

In Las Vegas casinos they call it "escalators in, stairs out". They rely on it being easier for you to stay. When you move to ORCA, we do the heavy lifting: a clean migration of all your data, at no extra cost - simply part of the tailored approach we take to every new member.

We have spent years building and refining migration pipelines for the platforms you're most likely moving from:

Salesforce Pipedrive Monday HubSpot Trello Spreadsheets

And if you are just starting out, we have templates, documentation, and human help to get you up and running from day one.

Your data

We don't sell your data. We don't train AI on it. Full stop.

Your client relationships are among the most valuable assets your organisation holds. We treat them accordingly. The data inside your ORCA is yours - it never leaves your environment to train machine learning models, and it is never monetised in any form. The AI features in ORCA use your data to serve you, and only you.

Membership

We think of ORCA as a members club. We are selective about who joins.

We would rather work with a small number of like-minded organisations on a genuinely customised platform than manage thousands of accounts on a generic one. It allows us to maintain the kind of one-on-one relationship that makes ORCA what it is, and to ensure the platform continues to earn its keep for every member.

We look for organisations that are building something worthwhile - ethically, thoughtfully, and with an eye on the long term. If that sounds like you, we'd love to hear from you.

Apply

Apply for membership.

Tell us a little about your organisation. If it looks like a good fit, we'll be in touch to arrange a conversation and a hands-on look at the platform.

Something went wrong. Please try again, or email us directly at hello@orca-crm.com.

Thank you.

We have received your application and will be in touch shortly.
We're looking forward to building something brilliant with you.

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