ORCA

Not a CRM,
exactly.

Unlimited users · total customisation · a genuine partnership

In brief

The twenty-second version.

For anyone who would rather have the whole thing in seven lines.

A CRM shaped around your organisation. Companies, contacts, pipeline, calendar, tasks and communications as standard, plus custom sections for whatever is specific to you, built in rather than bolted on.

Have a look around

Priced per organisation, never per seat. From £500 a month. Add people whenever you like, at no extra cost.

See the pricing

Set up with you, not by you. Configuration, onboarding and migrating your existing data are included, and done by the people who built it.

How setup works

AI that knows your data. Ask it questions in plain English and it answers from your own records. Included for everyone, with no meter.

Talks to what you already run. A versioned API, webhooks, email capture, and a partner portal for external forms.

Read the docs (opens in a new tab)

Yours to keep. Your data, and any custom work built for you, leave with you if you ever go. Nothing is sold, and nothing is used to train AI.

Our privacy policy

Not the cheapest, and not for everyone. Best for teams of four to a hundred who need something specific and would rather talk to a person than a support queue.

Get a second opinion

There are pages written for particular sectors: renewables, arts and culture, and charities and NGOs.

The platform

A quick look around.

Everything below is a real ORCA account. Click any screen to see it full size.

ORCA AI

The teammate with the best memory.

It remembers every call, email, deal and promise across the whole team, going back years. It never hoards knowledge, never has an off day, and never leaves with the client list.

Ask which clients went quiet this quarter, or who you know at the companies in this morning's news, and it answers from your own records in seconds.

It doesn't email your contacts or act on your behalf. The judgement stays with the humans. Built in for every member, with no credit meter.

Ask ORCA anything. It was paying attention.

Your day

What is due, what has changed and who has been in touch, as soon as you log in.

Companies & contacts

Every organisation you deal with, everyone you know there, and everything that has happened between you.

Sections of your own

Talent, productions, contracts, funding bids. Whatever your organisation actually tracks gets its own section and its own fields.

Boards

Any section can run as a board. Drag a card to the next column and its status changes with it.

Communications

Calls, meetings and emails logged against the right people, with incoming email captured automatically.

Reports

Reports on any part of your data. Build one with filters, or describe what you need and ORCA fills them in.

Also built in: news from the sources your sector reads, linked to the companies it mentions; a personalised briefing email each morning; calendar and tasks; staff chat; global search; and a partner portal for external forms and bookings.

Walk round a demo account

Log in with demo@orca-crm.com and the password explore-orca, then pick an account: a gallery, a talent agency, a logistics company and more. They're read-only, so nothing you click can break anything.

Setup

We have made a beautiful suit. It isn't quite yours yet.

Over your first month we configure ORCA around the way you already work, and we keep doing that for as long as you're a member. Moving your existing data across is part of it, at no extra cost, from wherever it lives now.

Salesforce Pipedrive Monday HubSpot Trello Spreadsheets

ORCA is in daily use across a 48-person European energy advisory firm, who moved to it from Salesforce.

When something is specific enough that no off-the-shelf CRM would consider it, we build it. A module that follows deal flow from a live data source. A map of couriers' live positions, each linked to their tickets. A section for the one thing only your organisation tracks. Custom work is quoted before anything is built, and once built it's yours. Sometimes the honest advice is not to build it at all.

Membership includes setup and configuration, data import and cleaning, updates and security patches, help from a real person, every new module as it ships, and a say in what gets built next.

It's bespoke. And it's a relationship.
Pricing

Roughly what it costs, before you have to ask.

A pricing page that only says "talk to us" usually means the answer is "more than you were hoping". So here are three real examples instead. ORCA is not the cheapest way to run a CRM, and it is not trying to be.

Priced per organisation, never per seat. A new hire or a six-month placement just gets an account. Well done for employing.

£500/ month

A small team of four or five.

The whole platform, shaped around the way you already work. Nothing held back for a higher tier, and nothing priced per person.

£750/ month

A growing company of ten.

Still £750 when you are twelve. Taking someone on shouldn't involve a conversation with finance about whether the intern gets an account.

£1,000/ month

An established SME of twenty staff.

At that size you almost certainly have a CRM already, and quite possibly pay more than this for something your process had to be bent around. Onboarding is included, and so is moving your data across.

It carries on from there, around £2,000 a month at fifty people and £3,000 at a hundred. It is always the organisation being priced, never the number of people in it, which is why the larger you grow the less each person costs you. Custom development is quoted separately, agreed before anything is built, and owned by you.

Charities and non-profits are priced differently, as are organisations building something worthwhile. If that sounds like you, get in touch and we can work out where you land. You will be talking to the people who built ORCA, not a sales team.

Figures are indicative and exclude VAT. Membership is paid monthly. The exact figure is agreed in a conversation, and reviewed once a year in the same way.

A second opinion

Don't take our word for it. Ask your own assistant.

A lot of people now run this kind of decision past Claude, ChatGPT or whichever assistant they already use, and it tends to know a fair bit about how they work. So rather than tell you ORCA is a good fit, here is a prompt that asks for an honest answer either way. Copy it, paste it in, and see what comes back.

Open in Claude → Open in ChatGPT →

The prompt asks where ORCA would be the wrong choice as well as where it would be the right one. If the answer comes back "stay where you are", that is a useful answer too, and it has cost you nothing to get. What the assistant reads is at orca-crm.com/for-agents. It says the same things as this page, arranged for something that reads quickly.

Membership

We think of ORCA as a members club.

We would rather work closely with a small number of organisations on a platform shaped around each of them than manage thousands of accounts on a generic one. If you are building something worthwhile, tell us a little about it. If it looks like a good fit, we'll be in touch to arrange a conversation and a hands-on look at the platform.

Something went wrong. Please try again, or email us directly at hello@orca-crm.com.

Your data stays yours. We don't sell it, we don't train AI on it, and anything built for you leaves with you if you ever go.

Thank you.

We have received your application and will be in touch shortly.
We're looking forward to building something brilliant with you.

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