For charities, NGOs & SMEs

A CRM that respects where every penny goes.

Unlimited users · total customisation · a genuine partnership

Why charities, NGOs & SMEs choose ORCA

Per-seat pricing punishes exactly the organisations who can least afford it.

A charity taking on a seasonal volunteer coordinator, an NGO with a grant-funded project team, an SME that just landed its first big contract - none of them should have to think twice before adding a new person to the system everyone relies on.

ORCA is built by a small team that answers the phone, not a support queue. We'd rather build a genuine, long-term relationship with a smaller number of organisations than sell a generic licence to thousands.

No per-seat pricing, ever. Add volunteers, trustees, seasonal staff or a grant-funded project team without a licensing conversation getting in the way.

Custom sections for how you actually track impact. Beneficiaries, funders, project outcomes, or supplier relationships - each one structured for what your organisation reports on, not a generic sales pipeline.

A partner portal for external forms. Let funders, partners, or the public submit information directly, without giving them access to your core data.

A small team, not a ticket queue. Support is a conversation with the person who built it, not a support portal or an outsourced call centre.

If you were introduced to ORCA through a network we work with, or through an organisation we already support, you're exactly who we built this for.

Licensing

We don't believe in per-seat pricing.

Most CRM vendors love per-seat pricing. Every new hire is a renegotiation. Every short-term placement is a line item. Every intern requires a conversation with finance.

We think that's unhelpful, so we decided to simply not do it that way.

If you are a start-up, ORCA is a platform that encourages you to grow. Add additional staff in seconds, at no additional cost.

If your team is expanding, or two interns are joining for six months, it shouldn't be an HR costing exercise. Just add them. Well done for employing.

Once a year, we conduct a brief review of your membership. If your organisation has grown substantially, we'll have a conversation about your subscription. That conversation is with humans. And it's a conversation, not a demand.

No lock-in. No licence traps. Any custom work built specifically for your organisation is yours to own and keep. If you ever wanted to leave - though we'd rather you didn't - your data and your code leave with you.

The platform in practice

A quick look around.

The platform

Your data. Your structure. Shaped precisely around how you work.

At the heart of ORCA is a custom data architecture that lets any organisation define exactly how their information is structured - without touching a line of code, without a developer on retainer, and without compromise.

CRM & Relationships

Companies, contacts, communications, and the web of relationships between them. Structured the way you think, not the way a template dictates.

News Intelligence

Pull in news from the sources that matter to your sector. Articles link directly to companies and contacts in your CRM. Stay informed without the manual work.

Daily Briefing

A personalised, AI-powered digest arrives in your inbox every morning. The news, the updates, the things you need to know - condensed and ready.

ORCA AI

Ask ORCA anything about your data. Find clients by sector, sentiment, or recent activity. Run reports in plain language and get answers in seconds.

Calendar & Tasks

A fully functional calendar with integrated to-dos, client booking, and event management. Everything that matters, in one clear view.

Partner Portal

External intake forms and booking built directly into your ORCA. Let clients and partners submit information without ever touching your core data.

ORCA AI

The teammate with the best memory.

ORCA remembers every call, every email, every deal and every promise, across your whole team, going back years. It never hoards knowledge, never has an off day, and never leaves with the client list.

Ask it anything, in plain English. Which funders haven't heard from us this quarter? Who do we know at the companies in this morning's news? It answers from your own data, in seconds. No query language, no exporting to a spreadsheet to work it out yourself.

You may have noticed the rest of the CRM world is busy building autonomous agents to do your job while you sleep. ORCA takes a quieter view. It doesn't email your contacts, chase your deals, or act on your behalf. It sits with your team, remembers everything, and answers when asked. The judgement stays with the humans.

And it's built in. Not an add-on, not a credit meter, not a premium tier. Every member, every seat, included.

Ask ORCA anything. It was paying attention.
Onboarding

Moving from an existing CRM shouldn't feel like a chore.

In Las Vegas casinos they call it "escalators in, stairs out". They rely on it being easier for you to stay. When you move to ORCA, we do the heavy lifting: a clean migration of all your data, at no extra cost - simply part of the tailored approach we take to every new member.

We have spent years building and refining migration pipelines for the platforms you're most likely moving from:

Salesforce Pipedrive Monday HubSpot Trello Spreadsheets

And if you are just starting out, we have templates, documentation, and human help to get you up and running from day one.

Your data

We don't sell your data. We don't train AI on it. Full stop.

Your client relationships are among the most valuable assets your organisation holds. We treat them accordingly. The data inside your ORCA is yours - it never leaves your environment to train machine learning models, and it is never monetised in any form. The AI features in ORCA use your data to serve you, and only you.

Membership

We think of ORCA as a members club. We are selective about who joins.

We would rather work with a small number of like-minded organisations on a genuinely customised platform than manage thousands of accounts on a generic one. It allows us to maintain the kind of one-on-one relationship that makes ORCA what it is, and to ensure the platform continues to earn its keep for every member.

We look for organisations that are building something worthwhile - ethically, thoughtfully, and with an eye on the long term. If that sounds like you, we'd love to hear from you.

Apply

Apply for membership.

Tell us a little about your organisation. If it looks like a good fit, we'll be in touch to arrange a conversation and a hands-on look at the platform.

Something went wrong. Please try again, or email us directly at hello@orca-crm.com.

Thank you.

We have received your application and will be in touch shortly.
We're looking forward to building something brilliant with you.

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